Inbox

Keep the reply beside the relationship

Connect Gmail, Outlook or an IMAP mailbox. Read threaded messages in Lineer and keep the conversation linked to the relevant workspace records.

Inbox

Move from message to next step

Choose the provider and complete its connection process.

Mail

Jamie’s mailbox · Example data

Inbox2Sent24Drafts1Archive8

Supplier reviews at Northstar

You · via Supplier outreachYesterday

Hi Alex,

I saw Northstar coordinates suppliers across regional sites. How does your team handle supplier reviews today?

Jamie

AM

Alex Morgan

to Jamie · 10:32 AM

Hi Jamie, we’re reviewing our supplier process this quarter. Thursday would work for us. Could you share how your service works?

Multiple providers

Bring supported Google, Microsoft and IMAP accounts into one workspace.

Thread-based replies

Match replies to the conversation, including replies from another address.

Record context

Connect correspondence to the people and companies you work with.

In your workflow

Campaign mail

Follow the conversations started by agents. Keep warming exchanges out of the campaign reply story. Manage the account’s connection and sending controls in one place.

Mailbox settings

Example configuration. Limits and hours are chosen for each mailbox.

Sending limits

Mailbox
alex@northstar.example
Daily cap
30 messages
Minimum spacing
10 minutes
Timezone
Australia/Sydney

Sending windows

Monday9:00 AM – 5:00 PM
Tuesday9:00 AM – 5:00 PM
Wednesday9:00 AM – 5:00 PM
Thursday9:00 AM – 5:00 PM
Friday9:00 AM – 5:00 PM

Weekend sending off

Getting started

  1. 01

    Connect the mailbox

    Choose the provider and complete its connection process.

  2. 02

    Read the thread

    Keep related messages together instead of treating each reply as a new conversation.

  3. 03

    See the linked record

    Use the contact and company context beside the message.

  4. 04

    Continue the work

    Reply or create the next task from the conversation.

Keep exploring

See how it fits your work

Walk through your records, mailboxes and approval process with the Lineer team.