Technology & software

Give outbound a stronger starting point

Use agents to gather account context and prepare relevant messages. Keep your reps focused on discovery and product conversations in an agent-first CRM.

From a company signal to a discovery conversation

An illustrative example: a software team approaches a business hiring for customer onboarding.

Account context

Find a relevant opening

Give agents access to the research tools your campaign needs. Review the finding and its source before it becomes part of your outreach.

Explore research tools

What the agent knows

Alex Morgan · Northstar Software

Customer success lead

Northstar lists open customer onboarding roles on its website.

CRM Company website

Illustrative product view · Example data

Product introductions

Connect the product to a real situation

Set the product context and writing instructions. A researched draft gives the rep a specific message to review rather than another blank email.

Explore agents

Email draft

Not sent
To
Alex Morgan · Northstar Software
Subject
Onboarding at Northstar

Hi Alex, I saw Northstar is hiring for customer onboarding. We build tools for tracking customer handovers. How are you managing that work as the team grows?

Waiting for your approval

Illustrative product view · Example data

Discovery

Learn what the prospect actually needs

Continue replies in the inbox and use the conversation to qualify the problem. Keep company and contact records together as the opportunity develops.

Explore the inbox

Onboarding at Northstar

Alex Morgan

Northstar Software · to you

We are evaluating our process now. Could you show us how it works?

Illustrative product view · Example data

Keep the relationship in context

Walk through your outbound motion

Bring your audience, instructions and approval requirements. We’ll show how the workflow fits together in Lineer.